Somerston Hotels Employee of the Year: Verlain Fonseca, DGM Express by Holiday Inn London Hammersmith Somerston Hotels Employee of the Year Runner-Up: Nicola Pitman, GSM Express by Holiday Inn Swansea Somerston Hotels Employee of the Year 2nd Runner-Up: Andrew Huskisson, GSA Reservations, Express by Holiday Inn Newcastle City Centre General Manager of the Year : Pippa Walker, Express by Holiday Inn Newport and  Swansea Hotel of the Year : Express by Holiday Inn Derby Pride Park Managing Director’s Special Recognition Award : Gianfranco Boccuzzi Central Support Employee of the Year : Zahra Reardon-Smith, Sales Manager – South West & Wales Food & Beverage Hotel of the Year : Express by Holiday Inn Newcastle City Centre Training & Development Hotel of the Year : Express by Holiday Inn London Hammersmith Sales Hotel of the Year : Express by Holiday Inn Droitwich Guest Satisfaction Hotel of the Year : Express by Holiday Inn Inverness Investors in People :     Express by Holiday Inn Bedford Express by Holiday Inn Milton Keynes Express by Holiday Inn Stoke-on-Trent Express by Holiday Inn London Hammersmith Ramada Encore York Hospitality Assured:    Express by Holiday Inn Inverness