October 2010 |
Somerston scoop 5 coveted customer satisfaction awardsWe're delighted to announce that 5 of our hotels have been awarded IHG Quality Excellence Awards. Holiday Inn Express carefully monitor our guests' satisfaction to ensure that they always have a great experience with us and Quality Excellence Awards are given to those hotels who continuously exceptional levels of excellence.We are thrilled that our Holiday Inn Express hotels in Warwick, Derby, Taunton, Newport and Inverness have all been recognised with Quality Excellence Awards and commend the hotel teams on all of their hard work over the past year. Free WiFi now available in over 20 Somerston hotelsThanks to the tireless efforts of our IT team, guests at over 20 of our hotels can now take advantage of free WiFi when they stay with us. In addition to the free access in our lounges, our guests can also now take advantage of great value premium access in our comfortable guestrooms.The latest hotels to get the free WiFi facilities include Holiday Inn Express Glasgow City Centre Riverside and Holiday Inn Express Manchester Salford Quays. We hope to offer free WiFi in every hotel in the coming months so come back soon to learn about our progress! |